Verify Your Product
Verify your RUBY device with RUBY's unique
anti-counterfeiting technology.
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RUBY uses advanced anti-counterfeiting technology, which reduces the likelihood of and helps identify counterfeit and fake products. This technology also ensures the quality and safety of RUBY products sold to you.
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CLICK HERE TO VERIFY YOUR RUBY DEVICE
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How to verify that your
RUBY Device is genuine:
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Locate the holographic label and QR code
on the side of the box.
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Scan the QR code to verify your device. Simply enter the security code into the verification tool above.
Additional
Safeguard
Measures
Counterfeit products are no joke, they fund criminal activity and can cause injury to the end user. Counterfeit vape products aren't regulated and tested for safety and could contain many harmful chemicals. Buying faulty, counterfeit vape products could cost you more than just a couple of pounds.
In addition to the above, all vaping products sold in the UK and EU have an ECID number (European Community Identification). The ECID is a unique identifier assigned for regulatory purposes by the MHRA, you find their ECID form here.
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If you suspect you’ve purchased a counterfeit product from elsewhere, please report this to RUBY by emailing us on hello@rubyvape.com. They will investigate and take the necessary steps to ensure customer safety.